When you partner with EMET Digital Systems, your team gets access to a fully configured, dental-ready platform — built to manage every patient conversation, appointment, and follow-up from a single login.
Every patient message — no matter where it came from — lands in one inbox. SMS, Facebook Messenger, Instagram DMs, Google Business Chat, email, and web chat all flow into a single thread per contact. Your team replies from one place, never switching apps.
Set it once and let it run. Workflows are your 24/7 assistant — automatically following up with new leads, sending appointment reminders, requesting reviews after visits, and reactivating patients who haven't been in for months. No manual work required.
Build complex multi-step automations without any coding. Drag triggers, actions, and conditions onto a canvas and connect them in minutes.
Branch workflows based on patient behavior — did they open the email? Reply to the text? Book an appointment? Each path gets a tailored response.
Send the right message at the right moment — 24hrs before an appointment, 2hrs after a visit, or on a patient's birthday.
Let Conversation AI handle replies, qualify leads, and book appointments inside workflows — completely hands-free.
Your EMET account comes with ready-to-run workflows for missed call text-back, appointment reminders, review requests, and patient reactivation.
Your front desk sees every appointment in one place — color-coded by type, synced with Google Calendar, and tied directly to each patient's contact record. Every booking automatically triggers confirmation texts and reminder sequences.
Patients book directly from your website or a link you send — 24/7, no phone call needed. Available slots sync in real time.
Every booking triggers an automatic confirmation text, then a reminder 24hrs before and 1hr before. No-shows drop by an average of 23%.
Two-way sync with Google Calendar keeps your front desk and providers on the same page across all devices.
Manage multiple dentists or hygienists in one view with round-robin or manual assignment of new bookings.
Every appointment links directly to the patient's contact record — conversation history, tags, insurance info, and pipeline stage all visible in one click.
Every patient in one place — with their full history, conversation threads, appointment records, tags, pipeline stage, and lead score. Know exactly where every patient stands the moment you pull up their record.
Every contact stores their full history — calls, texts, emails, appointments, tags, notes, and pipeline stage — all in one scrollable view.
Tag patients by insurance, treatment type, referral source, or any custom criteria. Build smart lists that update automatically as patients meet your filters.
See every patient as a card on a Kanban board — drag and drop them from Lead → Booked → Active → Recall with one click.
Each contact gets an engagement score based on their activity — opens, replies, visits — so your team knows exactly who to prioritize.
Any change in a contact's pipeline stage can instantly trigger an automation — move to "Recall Due" and a reactivation sequence starts automatically.
The moment your team logs in, they see a real-time command center — every key metric for your practice at a glance. New leads, booked appointments, no-show rates, Google review counts, revenue pipeline, and campaign performance, all on one screen. No spreadsheets, no digging through menus.
New leads, booked appointments, no-show rate, and Google review score — all live on your home screen the moment you log in. No manual pulling or spreadsheets.
Bar charts, line graphs, donut charts, and funnel views let you see performance patterns at a glance — and spot problems before they become expensive.
See exactly how many leads contacted you, how many booked, how many showed, and how many became retained patients — in one conversion funnel view.
See which automations are running and how many times each has fired — so you always know your follow-up system is working in the background.
Set the dashboard to automatically email a performance snapshot to you, your office manager, or your front desk — daily, weekly, or monthly.
Drag and drop widgets, choose your chart types, apply date filters, and build multiple dashboards for different team roles — sales, front desk, or management.